DAC Audit Services

Quality Management ISO 9001: 2015

ISO 9001 is a QUALITY MANAGEMENT SYSTEM on which to build your company. It has a common sense, documented system focusing on consistency, reliability and improving the way your business operates. ISO 9001 focuses on organizational processes, the customer and improvement, and provides guidance on what is required to achieve an internationally recognized standard.

ISO 9001 does not tell an organization how to operate. It gives a company a set of guidelines in which to build an efficient business system with, which if incorporated correctly, will result in a quality product as its end product.

Quality Management ISO 9001: 2015

ISO 9001 can be applied to any organization, large or small, whether you are a manufacturer or service provider. The standard has been developed using a core set of seven quality management principles, which act as a common foundation for standards relating to quality management.

These are:

  • Customer focus
  • Leadership
  • Engagement of people
  • Process approach
  • Improvement
  • Evidence-base decision making
  • Relationship management (suppliers)

There are 3 key pieces to transitioning to the new ISO 9001:2015 standard.

The first piece addresses the changes in the structure of the new standard.

 ISO 9001:2015ISO 9001:2008
0.   Introduction0.   Introduction
1.   Scope1.   Scope
2.   Normative references2.   Normative references
3.   Terms and definitions3.   Terms and definitions
4.   Context of the organization4.   Quality management system
5.   Leadership5.   Management Responsibility
6.   Planning6.   Resource Management
7.   Support7.   Product Realization
8.   Operation8.   Measurement, analysis and improvement
9.   Performance evaluation 
10. Improvement 

The second piece describes the changes in terminology for the new standard.

ISO 9001:2015 ISO 9001:2008
1. Products and services1. Products
2. Documented information2. Documentation and Records
3. Environment for the operation of processes3. Work environment
4. Externally provided products and services4. Purchased product
5. External provider5. Supplier
6. —Not Used —6. Exclusions

The third piece is “Risk Based Thinking” that needs to be integrated into the ISO 9001:2015 quality system. This will be the key to going forward.  

For information on ISO 9001:2015 training or upcoming seminars call or email us.